Sprent is an online delivery system that enables customers to buy anything from any store within their city. Just open the Android or iOS app, pick your category of interest, select the product and the payment method, and track delivery on the map until it’s delivered by the team of “Sprenters” to your door. You don't need to waste your valuable time for the things that "Sprenters" can do faster for you. Sprent operates in the Saudi capital Riyadh and the coastal city of Jeddah.
Uptech works as a partner rather than just a technology provider by understanding business needs and providing truly quality products.
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Sprent had existing Android & iOS apps and was looking for a partner that would provide better quality and develop the app’s backend, admin panel, and mobile applications for both customer and deliverer. After shortlisting and meeting four vendors in Eastern Europe, Sprent selected Uptech as we best met their criteria.
At the time when the client came to Uptech, the app crash-free rate was only 85%. The first goal was to fix crashes and make the app resilient.
Uptech team took over the existing app, identified and fixed most of the bugs, reducing the crash-free ratio from 85% to 97+% in both Android and iOS apps.
The client wanted to add new features to meet user needs and increase retention. We needed to discover what features to build, design them, validate through user testing, develop, and release.
Uptech team designed and delivered new features such as a one- click answering system for push notifications, integrated Twilio to allow users to exchange messages, enabled credit card payments through HyperPay, and tracked orders by integrating Google Maps API. Uptech continued supporting the app, allowing users to order and send anything.
The key features of the Sprent app
Want the best burger in town? Need something from the supermarket or the pharmacy? Forgot something in the office? Select any category and product to deliver.
Browse the best local restaurants in the town and order your favorite dishes. We make sure that you always have the latest menu to choose from.
Choose the location and the "Sprenter" will be there with your package in minutes. We integrated with the Google Maps API which allows you to track the delivery status and see where your “Sprenter” is in real time.
Cash or Credit Card — pay for the delivery at your convenience.
Leave a comment for your order or chat with the “Sprenters” to help them find the product or the delivery location.
Sprent plans to launch Sprent delivery service in other cities of Saudi Arabia, together with more features for users to add products and manage the cart more easily. Spent is also on the path to be the first app in Saudi Arabia to introduce Apple Pay that will simplify the payment flow for users. To improve the store owner experience and offer greater advantages, Sprent plans to launch an extended merchant app.
Many thanks to Fahd, Faisal, and Ali for the great collaboration on the project.
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